ECMC News & Articles

ECMC’s Grider Family Health Center Earns NCQA “Patient-Centered Medical Home™ Recognition”

National organization’s quality standards based on use of systematic, patient-centered, coordinated care that supports access, communication and patient involvement

BUFFALO, NEW YORK—Erie County Medical Center (ECMC) Corporation today announced that the National Committee for Quality Assurance (NCQA) informed ECMC that its ECMC Grider Family Health Center has achieved recognition status for “Patient-Centered Medical Home™ (PCMH™), Recognized–Level 3.”* The effective dates of this Recognition begin March 29, 2017 and expire March 29, 2020.

ECMCC President and CEO Thomas J. Quatroche Jr., Ph.D. said, “We are very pleased that NCQA has now provided ‘Patient-Centered Medical Home™, Recognized–Level 3’ status on both family health centers at ECMC. By recognizing the Grider Family Health Center, NCQA affirms ECMC’s position as a leader in delivering quality healthcare services in Western New York. The Patient–Centered Medical Home effort demonstrates that we are on the forefront of bringing the right care at the right place at the right time to the patients of our community to improve the health of the community.”

NCQA President Margaret E. O’Kane said, “The NCQA Patient-Centered Medical Home is a model of 21st century primary care that combines access, teamwork and technology to deliver quality care and improve health. NCQA’s PCMH 2014 Recognition shows that the Grider Family Health Center has tools, systems and resources to provide patients with the right care at the right time.”

ECMC’s Grider Family Health Center, which achieved an excellent 92.87 out of 100 total points from NCQA, serves adults, children, and the elderly. With a professional staff and access to the full resources of ECMC, the Grider Family Health Center makes care for the entire family possible, all in one convenient location. Featuring flexible appointment scheduling and a team of primary care and family medicine experts, the Grider Family Health Center makes better health possible for our community.

The Patient-Centered Medical Home program reflects the input of the American College of Physicians (ACP), American Academy of Family Physicians (AAFP), American Academy of Pediatrics (AAP) and American Osteopathic Association (AOA) and others in extension of the Physician Practice Connections Program. It was developed to assess whether physician practices are functioning as medical homes and recognize them for these efforts. The Patient-Centered Medical Home standards emphasize the use of systematic, patient-centered, coordinated care that supports access, communication and patient involvement.


ABOUT NCQA: NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers and researchers. NCQA recognizes the vital role clinicians play in advancing quality. The Recognition Programs assess whether clinicians and practices support the delivery of high-quality care. The Recognition Programs are built on evidence-based, nationally recognized clinical standards of care. The official NCQA directory of Recognized Clinicians can be accessed at

*Patient-Centered Medical Home™ (PCMH™) is a trademark of the National Committee for Quality Assurance.

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