Contact Us


  • MEDICAL EMERGENCIES: Please call 911.
  • BEHAVIORAL & MENTAL HEALTH EMERGENCIES: Please call (716) 834-3131.

We are always in touch with our community’s needs.

With a presence that spans Western New York, at ECMC, we are committed to delivering compassionate care at every turn—whether that means assistance finding the right contact, helping you locate an office on campus, or working with you to locate your medical records. Our team looks forward to hearing from you and helping to guide you within the ECMC community.

Looking for a phone number?

View our Phone Directory or call (716)898-3000 for general inquiries.


If you need copies of your medical records, please download and complete the Authorization for Release of Information Form. (Download PDF »)

Once completed, please mail to:

ECMC Hospital
Health Information Management & Medical Correspondence
462 Grider Street
Buffalo, NY 14215
T: (716) 898-6681 *For medical requests only
General Inquiries: (716) 898-3000

If you have any further questions about your medical records, or any general questions about ECMC, complete and submit the contact form below and someone will respond in a timely fashion.

    Your Name (required)

    Your E-mail Address (required)

    Your Phone Number (required)

    General InformationMedical Records

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