ECMC News & Articles


New ECMC Videos Offer Coping Advice for Holidays, Pandemic, More

Chief Clinical Psychologist Lisa A. Keenan-Uschold, Ph.D., Provides Valuable Coping Tips

BUFFALO, NEW YORK – Erie County Medical Center (ECMC) Corporation recently completed production of new videos that offer coping strategies and advice to help get through the upcoming holidays during the COVID-19 pandemic. Lisa A. Keenan-Uschold, Ph.D., Chief Clinical Psychologist at ECMC covers several topics in the videos, including: Coping with COVID-19 during the holidays, managing stress and providing help for parents to support students while they study virtually from home.

During the early months of the pandemic, ECMC previously produced videos providing stress relief and coping advice from Dr. Keenan-Uschold and she is now offering additional information and guidance as we experience the next wave of the pandemic. ECMC will release each of these new videos on a weekly basis over the next month to provide further support and guidance for the community. Those interested in viewing the first release of these latest videos, “Coping with COVID-19: The Holidays,” may do so by logging on to

Lisa A. Keenan-Uschold, Ph.D., Chief Clinical Psychologist, ECMC, explains, “In addition to world-class medical expertise and care, ECMC clinical specialists provide behavioral health, psychiatric, psychological and substance use services to patients on a daily basis. To more effectively deal with the psychological and emotional impact of this pandemic, we at ECMC were compelled by our deep concern for everyone in our community, to more broadly offer, through these videos, helpful guidance and advice to all those in need within our entire community.”

Lisa Keenan-Uschold, Ph.D., is a licensed Chief Clinical Psychologist and has directed the Rehab Psychology services at ECMC Corp. since 2005. She received her Master’s Degree in Psychology and Ph.D. in Behavioral Health/Health Psychology from the University of North Texas. She completed a clinical internship at the University of Texas Medical Branch in Galveston, Texas and Postdoctoral training at the Transitional Learning Center, a residential brain injury rehabilitation center in Galveston, Texas. Dr. Keenan’s expertise includes trauma, pain management, adjustment to diagnoses, acquired brain injury, spinal cord injury, and PTSD. Her programs include individual/group therapy, adjunct support programs, inpatient consultation, community support groups and palliative care services. She also directs clinical internship and postdoctoral psychology training at ECMC and provides expert testimony.

Those individuals requiring mental health support should contact ECMC s Virtual Help Center.

Information about ECMC Substance Use Treatment Services is available here.

Those in need of substance use services at a convenient outpatient location should contact one of the following three conveniently located offices:

ECMC Downtown Clinical Services (Bilingual counselors to serve our Spanish speaking population) 1285 Main Street, 2nd Floor Buffalo, NY 14209 (716) 883-4517

ECMC Depew Clinical Services 5087 Broadway Depew, NY 14043 (716) 898-4930

ECMC Northern Erie Clinical Services 2005 Sheridan Drive Tonawanda, NY 14223 (716) 874-5536

ABOUT ERIE COUNTY MEDICAL CENTER (ECMC) CORPORATION: The ECMC Corporation was established as a New York State Public Benefit Corporation and since 2004 has included an advanced academic medical center with 573 inpatient beds, on- and off-campus health centers, more than 30 outpatient specialty care services and Terrace View, a 390-bed long-term care facility. ECMC is Western New York’s only Level 1 Adult Trauma Center, as well as a regional center for burn care, behavioral health services, transplantation, medical oncology and head & neck cancer care, rehabilitation and a major teaching facility for the University at Buffalo. Most ECMC physicians, dentists and pharmacists are dedicated faculty members of the university and/or members of a private practice plan. More Western New York residents are choosing ECMC for exceptional patient care and patient experiences – the difference between healthcare and true care.

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