ECMC recognized as “hospital of the year” by apogee
Hospitalist physician group honors ECMC for partnership, trust, collaboration and shared vision of excellence in patient care
BUFFALO, NEW YORK – Erie County Medical Center (ECMC) Corporation officials announced today that ECMC was recently recognized by Apogee Physicians as “Hospital of the Year” during a national meeting in Phoenix, AZ, on November 18, 2016.
Each year, a deserving hospital is selected from all hospitals across the country that partner with Apogee to provide hospitalist care based on specific criteria, including: relationship between the hospital, hospitalist team and Apogee senior leadership founded on trust, respect and mutually shared goals of excellent patient care; hospital is part of a great partnership with the hospitalist team, Apogee administration and senior leadership; hospital collaborates at all levels for improved patient and provider-focused care; and hospital creates and supports an environment of continual improvement.
ECMCC President and CEO Thomas J. Quatroche Jr., Ph.D., said, “Apogee has been an important part of ECMC’s ability to provide quality care to our patients. They have been involved in the historic growth at ECMC, as well as the reduction of patients’ length of stay to the lowest levels ever. Quality and efficiency have been their hallmark, and ECMC’s results have exceeded their national counterparts.”
ECMCC Chief Medical Officer Brian M. Murray, M.D., said, “I commend ECMC and Apogee physicians and all clinical and support staff for working seamlessly to provide the best medical care to those who seek our care. It is this teamwork and shared commitment to our patients that sets ECMC apart and distinguishes our caregivers.”
Apogee Physicians Northeast Regional Director Dr. Jaime Upegui said, “ECMC has been an excellent partner through some really challenging times. ECMCC Chief Medical Officer Dr. Brian Murray, Associate Medical Director Dr. Arthur Orlick, and President and CEO Thomas Quatroche created an atmosphere where we could recruit to the model that we needed, which they supported. Staff was added, the rounding structure was changed, and the nurses were willing to work with us and be patient as we mutually sought what was best for our patients. Emergency Department throughput has improved and Apogee is now the preferred admitter. The Centers for Medicare and Medicaid Services HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) patient satisfaction survey data and LOS (Length of Stay) results are improving – all related to excellent partnerships in the hospital.”
Apogee Physicians Implementation Site Director Dr. Joshua Case said, “Dr. Tadakamalla, Dr. Upegui, and I were so honored and proud to accept Apogee’s ‘Hospital of the Year’ award on behalf of ECMC. This award honors the hospital that has best worked with our team, both administratively and with the physicians, to create an amazing hospitalist service. We couldn’t have achieved all we have without ECMC’s incredible support. This award is for you ECMC!”
Apogee Physicians Marketing Manager of Physician Relations Mickell Murphy said, “For 2016, ECMC was the clear winner of the Hospital of the Year award. The partnership, trust, collaboration and shared vision were exemplified by Dr. Murray, Dr. Orlick, Karen Ziemianski, Tom Quatroche, and the nurse managers. Dr. Murray in particular was relentless in developing a great partnership, which laid the foundation for the program’s success.”