For any questions regarding ECMC access, please contact the help desk at (716) 898-4477.
The instructions displayed here are to set up your Meditech ePrescribe access. Allscripts access will be set up on your first day in clinic.
Call the EMR Hotline with any ePrescribe Questions:
New York State has mandated that all prescriptions (controlled and uncontrolled substances) must be ePrescribed as of March 27, 2016.
Have you submitted your information?
STEP 1: Download the Symantec VIP Access app to your smartphone.
STEP 2: You will receive an invitation from Dr. First. Complete your registration online.
Forgot your Dr. First Passphrase?
Click here to reset your password.
Questions on the registration process or status?
Email the ECMC Help Desk at firstname.lastname@example.org.
Or call the EMR Hotline at 716.898.5601, Option 1.
New incoming providers will automatically have an account requested. If you have any questions, please contact Dawn Juliano at (716) 898-5908
Fill out this form and send it to the appropriate Authorized Contact for your department:
HeL Provider Form
List of Authorized Contacts:
HeL Authorized Contacts
Please fill out this form and have it signed by the approved person in your Department/Service.
You will also have to fill out an online portion that is only available when you are on premises. HR can direct you to a computer to complete this when you come for your badge.
To obtain your badge, go to the Human Resources Department (Room G67) located on the Ground Floor of ECMC. From the lobby, follow the C line.
Badge hours are generally from 7:00 a.m. to 4:30 p.m. If you are making a trip in just for your badge, you may want to call HR (898-4948) to verify they will be available.
Parking Ramp spots are available for Medical/Dental staff, Fellows and Residents. All users who require access to the parking ramp must have a hang tag. Fill out the Parking Ramp Application to obtain yours.
When you obtain your badge, your parking privileges will be instated. This map shows you where to park.