Patient Portal

Skip the phone calls and take control of your appointments.

With MyChart you can:

• Schedule certain appointments instantly online
• Request visits with preferred dates and times
• Join a wait list for earlier openings
• Cancel appointments within the allowed time frame
• Favorite appointment types for faster scheduling in the future
• Pay your bill

You can also complete eCheck-In before your visit, update your information and review medications, health issues, allergies, and questionnaires so your care team is ready when you arrive.

MyChart brings your medical record together in one place so you can easily stay informed about your health.

Through MyChart you can view:

• Test results
• Medications and instructions
• Allergies and immunizations
• Health conditions and diagnoses
• Preventive care reminders
• After Visit Summaries
• Provider notes when available

You can also download or print select records for your personal files.

Many test results appear in MyChart as soon as they are available.

For each result you can:

• Review reference ranges
• Read provider comments
• Track trends over time
• Download a copy for your records

If your provider asks you to monitor your health between visits, you can enter readings such as blood pressure, glucose or weight directly into MyChart. Your care team can review these readings to support your care.

MyChart makes it easy to stay on top of medications.

You can:

• View current prescriptions and instructions
• Learn about precautions and possible side effects
• Request prescription refills
• Track refill status
• Report medications you are no longer taking
• Add medications for provider review

If a refill requires additional steps, MyChart will notify you and guide you through the next steps.

Have a question after your visit? MyChart allows you to send secure, non-urgent messages directly to your care team.

You can use messaging to:

• Ask follow-up questions
• Clarify medication instructions
• Get guidance on symptoms or next steps

You will receive a notification when your care team responds.

MyChart makes it easy to connect with a Kaleida Health provider from wherever you are.

Through MyChart you may be able to:

• Schedule a video visit
• Check your symptoms and get care quickly by joining an on-demand virtual visit when available
• Invite a family member or caregiver to participate

Video visits can take place on your computer, smartphone or tablet.

MyChart helps you prepare for appointments and stay on track with your care.

Before your visit you can:

• Complete questionnaires or forms
• Update insurance and demographic information
• Review medications and allergies
• Pay visit balances if applicable

After your visit you can review:

• Your After Visit Summary
• Follow-up instructions
• Prescriptions and care recommendations
• Provider notes when shared

You can also choose how you receive notifications for messages, test results, appointments, prescriptions and billing statements.

MyChart makes it easier to manage health care for family members.

With approved proxy access, caregivers can:

• Schedule appointments
• View test results and immunizations
• Message providers
• Review important health information

You can switch between family member accounts from a single login, helping families stay organized and informed.

At Kaleida Health, our care is centered on our patients and their families. MyChart extends that commitment beyond the hospital or clinic by giving you tools that support healthier decisions every day.

You can also use MyChart to:

• View and download visit summaries
• Share records securely with another provider
• Link accounts from other organizations that use MyChart
• View billing statements and make payments
• Update insurance information and enroll in paperless billing

Whether you’re managing a long-term condition or simply staying proactive about wellness, MyChart helps you stay connected to the care you trust at Kaleida Health.