Help Center


ECMC’s Help Center offers immediate mental health crisis support and treatment.

  • An urgent care service for walk-in mental health treatment of adults in crisis who do not require psychiatric emergency treatment or inpatient care
  • Individualized services addressing each patient’s needs with a focus on wellness to aid those experiencing:
    • anxiety
    • depression
    • obsessive thoughts and behaviors
    • hallucinations
    • feelings of hopelessness / helplessness
  • Counselors can also provide assistance for follow-up appointments with ECMC’s Partial Hospitalization Program, Adult Child Family Clinic, Downtown Clinic, and MAP Clinic for medication and prescriptions, as well as other area clinics.

Contact us at 716-898-1594

Monday – Friday 8:00am-10:00pm
Saturday and Sunday 10:00am – 6:00pm
Holidays 10:00am – 6:00pm

You are now leaving

Erie County Medical Center Corporation (ECMCC) is not responsible for the content, privacy policy, accuracy or legality of any website accessed through a link on A link to another website does not constitute an endorsement, guarantee or approval by ECMCC of the linked website, or the information, products or services contained therein.