ECMC Virtual Help Center Visits
If you, or someone you know is suicidal and/or a danger to themselves or others, please dial 911 or contact your local crisis services at:
Erie County (716) 834-3131
Niagara/ Genesee County (716) 285-3515
Wyoming County (585) 283-5200
Cattaraugus County (800) 339-5209
How ECMC Virtual Help Center Visits Work:
Select a timeslot for your virtual visit below.
An ECMC representative will contact you via phone to set up a convenient time for your visit to collect additional information.
Follow the instructions provided to connect to your virtual visit via phone or video.
Choose a time for your Virtual Help Center Visit
If you would like to inquire about additional time slot availability,
please call 716-898-1594.
Normal business hours of the Help Center are
8am – 12am
Here’s an overview of conditions we can evaluate and help treat through a virtual visit:
Obsessive thoughts and behaviors
Feelings of hopelessness / helplessness
Note: Immediate medication is not guaranteed.
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