If you, or someone you know is suicidal and/or a danger to themselves or others, please dial 911 or contact your local crisis services at:
- Erie County (716) 834-3131
- Niagara/ Genesee County (716) 285-3515
- Wyoming County (585) 283-5200
- Cattaraugus County (800) 339-5209
How ECMC Virtual Help Center Visits Work:
- Select a timeslot for your virtual visit below.
- An ECMC representative will contact you via phone to set up a convenient time for your visit to collect additional information.
- Follow the instructions provided to connect to your virtual visit via phone or video.
Choose a time for your Virtual Help Center Visit
If you would like to inquire about additional time slot availability, please call 716-898-1594.
Normal business hours of the Help Center are:
Monday – Friday 8am – 11pm
Saturday, Sunday, and Holidays 9am – 11pm
Here’s an overview of conditions we can evaluate and help treat through a virtual visit:
- Anxiety
- Depression
- Obsessive thoughts and behaviors
- Hallucinations
- Feelings of hopelessness / helplessness
- Note: Immediate medication is not guaranteed.
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Erie County Medical Center Corporation (ECMCC) is not responsible for the content, privacy policy, accuracy or legality of any website accessed through a link on www.ecmc.edu. A link to another website does not constitute an endorsement, guarantee or approval by ECMCC of the linked website, or the information, products or services contained therein.