At ECMC, our mission, vision and values help ensure that we meet the needs of patients and their families from across Western New York, and live up to our promise of delivering the very best patient experiences.
From our physicians and nurses to administrators and support staff, the entire ECMC community lives, works, and cares by these guiding pillars that set us apart.
>> Our Mission
To provide every patient the highest quality of care delivered with compassion.
>> Our Vision
ECMC will be a leader in and recognized for:
High-quality family-centered care resulting in exceptional patient experiences
Superior clinical outcomes
The hospital of choice for physicians, nurses, and staff
Strong collaboration with community partners to improve access to healthcare and the quality of life and vitality of the region
Academic affiliations that provide the best education for physicians, dentists, nurses, and other clinical staff
>> Our Core Values
All patients get equal care regardless of their ability to pay or source of payment. We address the healthcare needs of each patient that we can appropriately serve, without bias or pre-judgment.
Excellence is a standard that will never be lowered; there is an expectation of excellence in all areas.
We recognize the importance and value of diversity and the enrichment that diversity can bring to ECMC.
We respect the value and potential of each individual as offering a significant contribution to the good of the whole organization. Personal growth and development are important for organizational success.
Each individual, no matter his or her limitations, background, or situation, has intrinsic dignity and unique capabilities.
We honor each person’s right to privacy and confidentiality.
Fairness and Integrity
Equity and fairness are guidelines for all decision-making. We demand personal and institutional integrity.
In accomplishing our mission, we remain mindful of the public’s trust and are always responsive to the immediate surrounding community and our natural environment. This commitment is both as an organization and as individuals. A successful future for ECMC depends on a vibrant community and a healthy environment.
Collaboration with other organizations is beneficial within the context of our mission and is fundamental to achieving our goals.
Everyone involved with ECMC service delivery demonstrate caring, compassion, and understanding for patients, employees, volunteers, and families.
We can only be successful in carrying out our mission through solid financial performance, and by assuring that resources provided to us are used effectively, in the way they were intended, and for the benefit of our patients and community.
Location & Contact
ECMC HEALTH CAMPUS
462 Grider Street
Buffalo, NY 14215
T: (716) 898-3000