ECMC’s Help Center provides immediate mental health crisis support and treatment.
- An urgent care service for walk-in mental health treatment of adults in crisis who do not require psychiatric emergency treatment or inpatient care
- Individualized services addressing each patient’s needs with a focus on wellness to aid for those experiencing:
- anxiety
- depression
- obsessive thoughts and behaviors
- hallucinations
- feelings of hopelessness / helplessness
- o Counselors can also provide assistance for follow-up appointments with ECMC’s Partial Hospitalization Program, Adult & Family Clinic, Downtown Clinic, MAP Clinic for medication/prescriptions, as well as other area resources.
Contact us at 716-898-1594
Walk-in Hours
Monday – Friday 8:00am-12:00 midnight
Weekends & Holidays: 8:00am-12:00 midnight
Virtual Visit Hours
In addition to the walk-in service, the Help Center offers virtual visits without leaving the comfort of your own home Monday – Friday 8:00am 9:30 pm. You will speak with a licensed mental health clinician who will assist and support your needs.
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