Donna Jones, MHA, MSN, RN, FACHE, CPHQ, serves as Chief Quality Officer of ECMC, where she oversees the patient safety and quality assessment/performance improvement (QAPI) program. She will also direct staff involved in process improvement activities that will support ECMC’s mission and the prevention of adverse outcomes.
In collaboration with hospital leadership and medical staff, the Chief Quality Officer’s role will be to direct and coordinate quality improvement and patient safety initiatives to ensure regulatory compliance and to exceed the care expectations of our community. This will be accomplished by promoting a culture of quality and safety while providing evidence-based care practices and delivering care with compassion and respect.
Donna most recently served as the Director of Clinical Practice, Education and Quality in Perioperative Services at Stanford Health Care in Stanford, California. She has held other leadership positions including Director of Quality at Dignity Health St. Mary’s in San Francisco, CA and Accreditation, Regulatory and Licensure roles at Stanford Health Care and Cedars Sinai in Los Angeles, CA. In addition, Donna recently served as a Board Member of the Lewis and Joan Platt East Palo Alto YMCA.
Donna is a Fellow of the American College of Healthcare Executives (ACHE). In addition, she is a Certified Professional in Healthcare Quality (CPHQ) with the National Association for Healthcare Quality (NAHQ).
Education & Training