Mission, Vision, Core Values
ECMCC is dedicated to being the medical center of choice through excellence in patient care and customer service.
Improve the quality of life and vitality of communities served by ECMCC through our passion for making a difference and a culture of caring that extends throughout Western New York and beyond.
All patients get equal care regardless of their ability to pay or source of payment. We address the health care needs of each patient that we can appropriately serve, without bias or prd-judgment.
Excellence is a standard that will never be lowered; there is an expectation of excellence in all areas.
We recognize the importance and value of diversity and the enrichment that diversity can bring to ECMCC.
We respect the value and potential of each individual as offering a significant contribution to the good of the whole organization. Personal growth and development is important for organizational success.
Each individual, no matter his or her limitations, background or situation, has intrinsic dignity and unique capabilities.
We honor each person's right to privacy and confidentiality.
FAIRNESS and INTEGRITY
Equity and fairness are guidelines for all decision-making. We demand personal and institutional integrity.
In accomplishing our mission we remain mindful of the public?s trust and are always responsive to the immediate surrounding community and our natural environment. This commitment is both as an organization and as individuals. A successful future for ECMCC depends on a vibrant community and a healthy environment.
Collaboration with other organizations is beneficial within the context of our mission and is fundamental to achieving our goals.
All involved with ECMCC?s service delivery demonstrate caring, compassion and understanding for patients, employees, volunteers and families.
We can only be successful in carrying out our mission through solid financial performance, and by assuring that resources provided to us are used effectively, in the way they were intended, and for the benefit of our patients and community.