Welcome to the Regional Center of Excellence for Behavioral Health

The Regional Center of Excellence for Behavioral Health is proud to offer mental health, psychiatric, and substance use treatment services. Our team of compassionate specialists provides care on both an inpatient and outpatient basis to best serve the needs of our community and patients.

In addition to being one of the largest substance use treatment centers in Western New York, ECMC is the only Buffalo-area hospital that offers a psychiatrist in the emergency room and substance use evaluations 24 hours a day, 7 days a week.

All treatment programs at ECMC are certified by the New York State Office of Mental Health, the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and the Office of Addiction Services and Supports (OASAS).

Our services are patient centered and we offer comprehensive care in both:

• Mental Health and Psychiatry (Learn more »)
• Substance Use Treatment (Learn more »)

Through our comprehensive services and compassionate care, we are able to deliver on our mission of providing a safe, supportive patient and family-centered environment that allows for the rapid stabilization of psychiatric symptoms and promotes an integrated transition back into the community. In addition, we are committed to exceeding our patients’ expectations, maintaining the highest standards, and promoting a positive and rewarding environment.

Our Commitment to Patients

• Our goal is to help and empower you
• You will be respected
• We are concerned about your spiritual, emotional, physical, and intellectual well-being
• Our professional team is skilled and experienced
• You will achieve access to the largest system of behavioral health services in Western New York and Southern Ontario
• Our inpatient, outpatient, and community behavioral health services work directly with your primary care doctor
• We have always championed the rights of people with mental illness and addiction problems
• We offer successful, innovative programs as well as traditional therapy and psychiatric services
• We believe you are capable of changing your life for the better

For visiting on the Adolescent Unit:

• All visitors must be at least 18 years of age. If it is suspected that a visitor is under 18 years of age, staff will ask the visitor to show proper ID.
• All visitors must be immediate family members, or only those approved by immediate family members.
• Staff on the unit may ask the visitor to show proper ID, if it is suspected that the visitor is under 18, or not immediate family members. Friends are not typically allowed to visit, without prior approval of immediate family.