> Home > Patients & Visitors


We make it easy for you

Going to the hospital can be a stressful experience for you and your family – but it doesn’t have to be. At ECMC, you'll find patient parking for a small fee in our spacious lot, and even a pharmacy right in the lobby.

This section will tell you just about everything you need to know about being a patient or visitor at ECMC. Of course, if you have additional questions, please feel free to e-mail AskECMC@ECMC.edu or call 716-898-3000.

This site is NOT monitored 24 hours a day / 7 days a week. Replies to e-mail messages are responded to during regular business hours which are Monday through Friday from 9:00 AM to 5:00 PM. Please call 9-1-1 if you feel your need is a medical emergency. If you feel you have a mental health or behavioral health emergency, please contact Crisis Services at 834-3131. Again, thank you. ECMCC contact us.

In accordance with New York State Law and federal law, ECMCC provides services to all patients entering the hospital regardless of the patient?s race, color, religion, sex, national origin, disability, sexual orientation and/or any other protected classification.

About ECMC

Corporate Governance
Annual Report
Report to the Community
Mission Statement
Executive Team
Lifeline Foundation
Joint Commission
  on Accreditation of Healthcare

Current Media
Freedom of Information Law
Canadian Patients
Volunteer Services

Patients & Visitors

Hospital Guide
Canadian Patients
Phone Directory
Community Outreach
Financial Counseling
Health Resources
Visiting Hours
Pay Online


Physician Recruitment
Staff Officers
Physician Directory

Medical Services

Ambulatory Care (Outpatient)
Behavioral Health
Cardiovascular Services
The Center for Oncology Care
  at ECMC

Kidney (Nephrology)
Orthopaedics (Muscles/Bones)
Primary Care
Regional Center of Excellence for
  &Transplantation Kidney Care

Regional Trauma/Burn Treatment
Specialty Care
Stroke Center
Terrace View
   Long-Term Care Facility

Terrace View
   Subacute Rehabilitation Unit

Wound Care and Hyperbaric Medicine Center

Mission, Vision, Core Values