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ECMC Announces Addiction Clinic’s New Location

BUFFALO, NEW YORK; July 30, 2013 - Erie County Medical Center today
announced the opening of its new downtown dependency-treatment clinic,
completing a move from 1280 Main St. to 1285 Main, along with an expanded
program for addiction services.

The new facility has 32 clinician rooms, six group rooms and a medical office.  It
provides for 25,000 visits annually with an average patient caseload per month
of 340.  The clinic offers outpatient substance abuse services under all
major insurance plans.  Services include a five-day per week stabilization
group.

The clinic employs a multi-disciplinary team of 19, including a clinic psychiatrist,
psychiatric nurse practitioner, registered nurse, addictions counselors, a
Spanish-speaking counselor and support staff.

"We are very excited about our newly built clinic space across the street from our
current location.  The clinic's focus will be on chemical dependency
outpatient counseling by a multi-disciplinary team, as well as other very
focused and patient-centric offerings," said Richard C. Cleland, ECMC's chief
operating officer.

Roxanne Welsh, CRC, CASAC, program manager of ECMC's chemical dependency outpatient
clinics, said the new office utilizes treatment services at ECMC's Emergency
Department and detoxification and inpatient rehabilitation services as needed
in determining and implementing the best treatment plan for individual clients.

Other new offerings include medication-assisted treatment, with Dr. Nalini Misir
directing a comprehensive suboxone program that includes suboxone group
counseling, physician visits and individual counseling; an Hispanic track of
treatment, with a Spanish-speaking counselor; co-occurring disorder treatment,
that includes group counseling and scheduled visits with Tom Chapin,
psychiatric nurse practitioner.

The new clinic, on Main near Bryant Street, also has the following:

•  Improved connectivity to ECMC, featuring real-time immediate registration and
centralized scheduling, both designed to decrease insurance denials;

•  Faster documentation, label printing, access to registration forms and communication
with ECMC's lab;

•  TV, computer, and projector-equipped group room for increased staff training
opportunities;

•  Security updates, with numerous onsite cameras feeding to ECMC and call buttons in all
group rooms;

•  Locking clinic doors so patients can only access waiting room/rest rooms, requiring
staff escort into clinic areas;

•  Increased privacy for patients with two toxicity-treatment restrooms;

•  Secure staff parking;

•  Expanded physician office/exam rooms, along with increased physician hours to facilitate
increase in suboxone referrals.

In coming months, two Spanish-speaking counselors will be added to the clinic to expand
its Latino program and outreach.  The expanded clinic is operating under
an existing ECMC license.

The new clinic also has a brighter, more welcoming environment for staff and patients,
with new surroundings, furniture and televisions in waiting rooms for patients.

The clinic accepts most major health-care insurance plans and has offsite fiscal services
staff to assist with Medicaid applications as needed.

In June 2012, Great Lakes Health announced that New York's Health Department approved a
$15 million grant to help ECMC and Kaleida Health consolidate mental health and
drug dependency treatment in one $25 million Regional Behavioral Health Center
of Excellence at ECMC.  That building is currently rising on the ECMC
campus and is due to open in March 2014.

The new center is a physician-driven collaboration between ECMC and Kaleida that will create a state-of-the-art, comprehensive psychiatric emergency program and new inpatient facilities to serve mental health and chemically dependent patients in Western New York.

The consolidated model will combine the resources of the ECMC and Buffalo General Medical Center behavioral health programs and create a single, 180-bed inpatient psychiatric program. It will also continue ECMC's current 22 detoxification beds and 20 inpatient chemical dependency rehabilitation beds.

The plan also calls for continuing clinics in Lancaster and Kenmore, in addition to the
Main Street facility.

The new center also expands ECMC's current emergency behavioral health facilities from
6,500 square feet to 18,000 square feet.  The integrated model will
combine the current outpatient volumes of 44,300 annual visits at ECMC and
Kaleida's 68,829 annual visits with services provided onsite at ECMC and at its
community-based locations.

Currently, ECMC has 132 licensed inpatient psychiatric beds with 2,297 discharges in 2011
and 57 inpatient rehabilitation/detoxification beds with 1,621 discharges in
2011.  Buffalo General Medical Center has 91 licensed inpatient beds with
2,307 annual discharges.

This consolidation represents the third major initiative of Great Lakes Health System to merge the
services of ECMC and Kaleida.  The first created the Gates Vascular
Institute on the Buffalo Niagara Medical Campus in collaboration with the
University at Buffalo and the second being the Regional Center of Excellence
for Transplantation & Kidney Care on ECMC's campus, both HEAL-funded
initiatives to restructure and right size the region's health care.  ECMC
last winter also opened Terrace View, a new $103 million, 390-bed nursing home
that replaced the county home in Alden.

MORE ABOUT ECMC:  The ECMC Corporation includes an advanced academic medical center
(ECMC) with 550 inpatient beds and 136 skilled-nursing-home beds, on- and
off-campus health centers, more than 30 outpatient specialty care services and
a long-term care facility.  ECMC is the regional center for trauma, burn
care, transplantation and rehabilitation and is a major teaching facility for
the University at Buffalo.  Most ECMC physicians, dentists and pharmacists
are dedicated faculty members of the university and/or members of a private
practice plan.  More Western New York residents are choosing ECMC for
exceptional patient care and patient experiences-the difference between
healthcare and true careTM.



 



 

7/30/2013

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